@ 2021 Music Choice – All Rights Reserved
Consent Regarding Your Information/Other Terms:
You understand and agree that you will be charged standard data rates by your wireless carrier for all interactions with the Products using a mobile device.
A. INFORMATION THAT WE COLLECT
Music Choice may *collect the following categories of Personal Information about consumers:
*Also, depending on how you interact with the Products, we may have access to (we don’t directly collect from you unless you or your MVPD Provider provide) the identity of your MVPD Provider and/or such MVPD’s User Account information for you such as an Account ID or User ID (an MVPD provider is your cable TV or telco TV/video programming provider such as Comcast, Mediacom, Charter, Verizon FiOS, etc.)
The above list provides the Personal Information that may be collected from consumers on the Products, but the actual Personal Information collected about you may differ depending on the features of the Products and Music Choice services you use. For certain features of our services, while you’re under no obligation to provide the information requested, if you decline to do so, Music Choice may be unable to provide you with those particular features.
Music Choice may collect Personal Information of consumers from the following sources:
We may collect the above information from visitors to, and users of, our Products. If you do not want Music Choice to have access to this information, please do not visit or use our Products.
Music Choice’s business purposes for collecting and/or selling Personal Information of consumers are as follows:
* In many cases, the data Music Choice provides to these companies is shared only on an aggregated and anonymized basis with other users’ data, which is not a disclosure of consumer Personal Information. For those Products you use for which Music Choice does share Personal Information, you will be given the opportunity to “Opt-Out” of such sharing (current examples of such Products are the ETV television application and subscription services accessed via ETV such as Music Choice PLUS). See Section E. below.
Also, it is possible that at some point in the future Music Choice might have to share your Personal Information in the following limited circumstances:
B. PERSONAL INFORMATION THAT WE DISCLOSE FOR A BUSINESS PURPOSE OR SELL
Music Choice may disclose for a business purpose or sell the following categories of Personal Information of consumers; categories of third parties to whom Music Choice discloses or sells such information (see Section A.4. above for description of such third party categories) is also set forth below:
Music Choice does not disclose or sell Personal Information that identifies you (either alone or in a group) as a particular Video Programming Distributor subscriber(s) (e.g., as a Comcast, Mediacom, Verizon FiOS, etc. subscriber).
As a Music Choice consumer, you have the right to Opt-Out of the sale of your Personal Information at any time (“sale” does not include sharing/disclosure to Service Providers). Please see Section E. below for Opt-Out information or click here: https://musicchoice.com/legal/do-not-sell-my-personal-information/.
You also have the right to request that Personal Information Music Choice collects about you be deleted; accordingly, whether or not you are a California subscriber you may follow the procedures set forth in Section L. below to request your Personal Information be deleted.
C. Users Between the Ages of 13 and UNDER 16; other minors
Music Choice sells Personal Information of users ages 13 to under 16 only if such users affirmatively take action and change their Opt-Out settings from the default setting of “Do Not Sell My Personal Information” to permit such sale. See Section E. below for more information. We recommend that minors 13 years or older ask their parents/guardians’ permission before registering on the Products, creating profiles, or using any of the community features of the Music Choice services and Products.
D. Children Under Age 13
Here are some examples of when Music Choice collects children’s data:
(i) We may share information with our Service Providers if necessary for them to perform a business, professional, or technology support function for us.
(ii) We may disclose Personal Information if permitted or required by law, for example, in response to a court order or a subpoena. To the extent permitted by applicable law, we also may disclose Personal Information collected from children (A) in response to a law enforcement or public agency’s (including schools or children services) request; (B) if we believe disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our Products or applications; (C) to protect the security or integrity of our Products, applications, and other technology, as well as the technology of our Service Providers; or (D) enable us to take precautions against liability.
We use the following method to allow parents/guardians to access or change a child’s Personal Information, or revoke consent for us to collect further Personal Information from their children:
Here are the steps to take on the mobile application:
Here are the steps to take on television:
We use the following method to allow parents/guardians to delete the Personal Information that we have previously collected from their children in connection with that child’s account or profile: If you are a California resident, send an email to us at [email protected]. If you are a resident of any other state, send an email to us at [email protected]. Please reference “Policy/Children” in the Subject line of your email. A valid request to delete Personal Information will be accommodated within a reasonable time, subject to applicable law.
Any other inquiries regarding children and Personal Information may be directed to:
650 Dresher Road
Horsham, PA 19044
United States of America
Attn: Legal Department
Email: [email protected]
In any correspondence such as e-mail or mail, please include the child’s username and the parent’s or guardian’s email address and telephone number. To protect children’s privacy and security, we will take reasonable steps in accordance with applicable law to help verify a parent’s or guardian’s identity before granting access to any Personal Information.
To exercise your Right to Opt-Out of Sale of Personal Information:
*You can change your mind at any time by returning to your Profile settings or going to dashboard.musicchoice.com and checking or unchecking the box next to “Don’t Sell my Personal Information”, or you can send an email as noted in 2. directly above.
The third parties with whom Music Choice may share/sell your personal information depends on the Music Choice Products you use. For additional information, please see Section B. above.
*If you are a user 13 to under 16, you are automatically defaulted to “Don’t Sell My Personal Information”, but you may change it to permit sale of your Personal Information. If you are a user younger than 13, Music Choice does not sell your Personal Information; accordingly, you or your parent/guardian cannot change your settings from “Don’t Sell My Personal Information”.
You may also separately opt-out of receiving marketing or promotional messages from Music Choice. You can opt-out by going to the unsubscribe link provided at the bottom of any e-mail you receive from Music Choice and opting out of receiving information from Music Choice. We will process your unsubscribe as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed. For text messages, you can text STOP in response to any text message you receive from Music Choice. You may receive a confirmatory text message in response to your “STOP” message and you hereby consent to receipt of such confirmation.
In addition to the global Opt-Out referenced above, you may also opt-out individually with regard to provision of certain Personal Information to certain of our Service Providers and our third party advertising platform (Freewheel) as outlined below:
Mixpanel. Music Choice Products may feature Mixpanel software which collects data through your web browsers while on Music Choice’s websites and mobile applications. You can opt-out of Mixpanel’s automatic retention of data collected through such web browsers by visiting https://mixpanel.com/optout. To track opt-outs, Mixpanel uses a persistent opt-out cookie placed on your devices. Mixpanel opt-out cookies will not stop Music Choice from sending other data about you from Music Choice’s servers to Mixpanel, nor will it prevent any other data collection methods. If you get a new computer, install a new browser, erase or otherwise alter your browser’s cookie file (including upgrading certain browsers) you may also clear the Mixpanel opt-out cookie.
Branch.io. Music Choice Products may feature Branch software which collects data through the use of pixels and URLs which are placed on Music Choice’s websites and mobile applications, as well as, Branch’s Software Development Kit which includes code that allows Music Choice to use the Branch Services. You can opt-out of Branch’s browser cookie tracking by visiting https://app.link/optout. You can opt-out of Branch’s integration with the Network Advertising Initiative by visiting http://optout.networkadvertising.org/?c=1. You can submit a request to opt-out of the Branch Services on a particular device by visiting https://gdpr.branch.io/hc/en-us/requests/new?ticket_form_id=360000425152&_branch_match_id=641352965249080459. To track opt-outs, Branch uses a persistent opt-out cookie placed on your devices. Cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. Branch opt-out cookies will not stop Music Choice from sending other data about you from Music Choice’s servers to Branch, nor will it prevent any other data collection methods. If you get a new computer, install a new browser, erase or otherwise alter your browser’s cookie file (including upgrading certain browsers) you may also clear the Branch opt-out cookie.
F. Your Disclosure to Third Parties
If you respond to any interactive advertisement or offer by a third party (whether via an email, message or otherwise), or if you request information about a product or service offered by a third party, then your Personal Information will be disclosed to such third party. Music Choice cannot control, and makes no representations about, the collection or use of your information by such third parties. If you chose to register for or subscribe to any such third party product or service, any further correspondence between you and such third party including, without limitation, any resulting contractual agreements, are solely between you and the advertiser/third party. Neither Music Choice nor its distributors will be responsible for upholding any applicable terms, conditions, representations or warranties made by the advertiser/third party in connection therewith and shall otherwise have no liability associated with your interaction with such advertiser/third party.
G. How Can You Correct Any Inaccuracies in Your Personal Information?
Subject to applicable law, you may have the right to access, update and correct inaccuracies with respect to the information we hold about you. You can keep the information that you provide to us accurate, current and complete by visiting the Products registration and/or subscription page, as applicable, to update your information or by contacting us at the contact information set out below. We may request certain Personal Information for the purposes of verifying your identity. If a user ID and password are required to access the feature, you will need to provide such information to update your registration information.
H. How Is Your Information Protected?
Music Choice has implemented reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. Music Choice operates reasonably secure data networks utilizing firewalls, encryption and password protection systems. Only authorized individuals have access to the Personal Information provided by you. Despite these practices, no communication network can be 100% secure. Your communications with us will travel through third party networks and systems and Music Choice assumes no responsibility for the security of such networks or systems.
If we learn of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Products or providing Personal Information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Products. We may post a notice on our Products if a security breach occurs. We may also send an e-mail to you at the e-mail address you have provided to us in these circumstances or a text message at the mobile phone number provided. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
I. Forums, Chat Rooms and Other Public Posting Areas
Please note that any information you include in a message you post to any chat room, forum, social media site or other public posting area, including without limitation Facebook.com and Twitter.com, is available to anyone with Internet access and may be published or reproduced in other media. Under no circumstances will Music Choice be liable for displaying, broadcasting, or reproducing content that you have publicly posted through our Products or another site. If you don’t want people to know your e-mail address, user name or handle for example, don’t include it in any message you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN CHAT ROOMS, FORUMS AND OTHER PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN CHAT ROOMS, FORUMS, SOCIAL MEDIA PRODUCTS AND OTHER PUBLIC POSTING AREAS.
J. Third Party Web Products
K. How We Respond To Do Not Track Signals
Please note that our Products do not support “Do Not Track” browser settings and do not currently participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your information.
L. Your Rights as a California Consumer
Pursuant to The California Consumer Privacy Act of 2018 (the “CCPA”), as a California consumer you have certain very specific rights with regard to your personal information as follows:
Right to Know Request. If you wish to make a Right to Know request of Music Choice regarding your personal information, you may either submit such request online at the Music Choice website (https://musicchoice.com/privacyrequest) or call Music Choice toll-free at 1-888-984-2422. In order to verify your identity when responding to a Right to Know Request, Music Choice will request and use your first and last name, state of residence, and email address in an effort to identify you within our systems.
Right to Delete Request. If you wish to make a Right to Delete request of Music Choice, you may either submit such request online at the Music Choice website (https://musicchoice.com/privacyrequest) or call Music Choice toll-free at 1-888-984-2422. In order to verify your identity when responding to a Right to Delete Request, Music Choice will request and use your first and last name, state of residence, and email address in an effort to identify you within our systems.
N. QUESTIONS? CONTACT FOR INFORMATION:
Effective Date: October 26, 2021