Why am I having trouble signing into the app? What’s a Music Choice Profile?

Creating a profile on mobile devices is now a requirement. After downloading the app you will be asked to create a PIN number. If you need help creating a profile, please see our section on Music Choice Profiles.

The profile will be saved by default unless you delete or remove it manually. This means you will never have to enter your profile info again.


Create a profile
Is a profile required?
My mobile app is frozen and/or I’m seeing a spinning wheel that won’t go away. How do I fix this?
My app is unable to stream or access music channels. How do I fix this?

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