Help / Music Choice / Troubleshoot / Stream or Access Issues
STEP ONE:Please log out and close the app completely. Log back in and try again.
If that doesn’t work… STEP TWO:Uninstall and reinstall the app.
If you’re still experiencing a bug, please contact us here.
My mobile app is frozen and/or I’m seeing a spinning wheel that won’t go away. How do I fix this?Why am I having trouble signing into the app? What’s a Music Choice Profile?Find my TVE login credentials