I selected “reset my pin” but never received an email

You will not receive a “reset pin” email if you haven’t created a Music Choice profile yet. In order to create a profile follow the steps below:

  • Enter your Music Choice app.
  • Click on SIGN UP FOR FREE.
  • Your screen should now show a CREATE PROFILE page. Please go ahead and fill in your information. For now, leave your TV Rating at TV-MA.
  • Click NEXT.
  • Create and enter a PIN number and press NEXT (This is a new number, not something that you’ve been assigned before).
  • Re-enter the same PIN number (for confirmation) and press NEXT.
  • At this point, if you upgraded from an existing app it might not ask you to choose your cable provider.
  • If you do need to enter in your credentials, go ahead and select your cable provider, or choose ALL PROVIDERS and choose from the list.
  • Enter in your normal cable provider credentials. That should do it!


Reset My Profile Pin
Why is the app is asking for a PIN but I’ve never had a PIN
Create a profile
Find my TVE login credentials
Is a profile required?

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