Please be sure that you do not have any power-saving modes enabled. If you’re still experiencing this issue, please restart your device and try again.
If you are still experiencing the issue & “Battery Saver” is not turned on, you can attempt to add Music Choice to the “Not Optimized” app list. To add our app to the “Not Optimized” list:
- Open the “Settings App”
- Select “Battery”
- Click on the three dots on the top of the screen and select “Battery Optimization”
- Click on “Not Optimized” and select “All Apps”
- Uncheck Music Choice OR click on Music Choice and select “Don’t Optimize”
Why does the mobile app log me out after a certain period of time?
My mobile app is frozen and/or I’m seeing a spinning wheel that won’t go away. How do I fix this?
My app is unable to stream or access music channels. How do I fix this?