Help / Music Choice
Create a profile
Create a KIDS Profile
Can I create a KIDS profile only?
Is a profile required?
Find my TVE login credentials
Skipped signing in to my TV provider on the mobile app
Delete a profile
If I delete my profile, will my KIDS profile be deleted as well?
Reset my profile PIN
Add your Music Choice Profile
Music Choice mobile app
2021 Sounds of the Seasons Schedule
Supported mobile devices
Access the music channels on webplayer.musicchoice.com
Search for an artist, video, or original content
Music Choice On Demand™
Ads on Music Choice
Create a video playlist
Edit or delete a custom video playlist
Add a video, artist, or channel to my Favorites
Access My Favorites
Find a channel
App loads when I go to Music Channels on TV
Is Music Choice available on my Android TV, Apple TV, Fire Stick, or Roku app?
Why doesn’t Music Choice offer a subscription?
The app is asking for a PIN but I’ve never had a PIN
I selected “reset my PIN” but never received an email
How do I add my profile to my TV?
Exit the Music Choice TV app
How do I set or change the Maximum Content Rating for a KIDS profile?
I can only see Kids channels
Why am I locked out of my account?
Why am I being logged off all the time?
It’s telling me that I’ve reached my device limit
My mobile app is frozen and/or I’m seeing a spinning wheel that won’t go away. How do I fix this?
My app is unable to stream or access music channels. How do I fix this?
Why am I having trouble signing into the app? What’s a Music Choice Profile?
My music video stops when the app is not open on my device
Why can’t I find my cable provider on the app login screen?
How do I let you know that the information on the screen is incorrect?
Why doesn’t the fact on the screen always match with the artist whose song is being played?
Why does the mobile app log me out after a certain period of time?
Are there any browser requirements for webplayer.musicchoice.com?
Does Music Choice accept music submissions?
Why is there no artist image displayed for certain artists?
Where is the music information on the screen coming from?
Why is there an advertisement on the screen?
Who selects the music for the Music Choice music (audio) channels?
Are the channels on Music Choice censored?