I want to add someone to my Music Choice+ subscription, but their profile is not appearing as an option

In order for a user to be added to a Music Choice+ subscription:

• Please have the other user log in to a shared device (Music Choice on TV, mobile app, etc) that the primary Music Choice+ Account holderuser has also previously logged in on.

• Refresh dashboard.musicchoice.com.

• The other user should appear as an option to be added to your Music Choice+ subscription.