Go to channel 496 and toggle to the Profiles tab at the top of your screen, then re-select your profile or another PLUS-activated profile

If this does not work, your profile may not be PLUS-enabled. To add a profile to your PLUS subscription, follow the following instructions:

• Go to dashboard.musicchoice.com
• Sign in to your Music Choice profile
• Under My Extras, select Music Choice PLUS
• Select “Add someone to this plan”
• Click on user you want to add

Note: If you don’t see the Profile you wish to add, return to your device (ex: Music Choice on TV, Music Choice mobile app) and log in with the new Profile. Refresh your PLUS Dashboard to see the Profile appear

If your profile is PLUS-enabled and you are still not getting access:

• Navigate to “Profiles” at the top of your screen and highlight your profile using your remote
• Toggle down to the options below your profile and over to “Remove Profile From TV” ( ) DO NOT SELECT DELETE.
• Confirm by selecting “Yes, Remove Profile”
• Select “Add Profile” and follow the instructions to re-add your profile

Related

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