STEP ONE:
Please log out and close the app completely. Log back in and try again.

If that doesn’t work… STEP TWO:
Uninstall and reinstall the app.

If you’re still experiencing a bug, please contact us here.

Related

My app is unable to stream or access music channels. How do I fix this?
Why am I having trouble signing into the app? What’s a Music Choice Profile?
Find my TVE login credentials