top of page

About Music Choice

2026 Sounds of the Seasons Schedule

How do I find my cable provider login credentials?

How do I subscribe to Music Choice?

How much does Music Choice cost?

I'd like more information about the images on screen.

Where is the music information on the screen coming from?

Who selects the music for the Music Choice music (audio) channels?

What mobile devices are supported?

Is Music Choice available on my Apple TV or Roku device?

How do I access the Music Choice Mobile App?

Does Music Choice accept music or image submissions?

How do I access the Music Choice TV app?

Are the channels on Music Choice censored?

How do I access the music channels on the webplayer?

Are there any browser requirements for webplayer.musicchoice.com?

Using Music Choice

Music Choice Channel Lineup

Is a profile required?

How do I access the Music Choice App on my set top box?

Can I log in to Music Choice on my Smart TV using my cable account?

How do I access my Favorites?

How do I add a channel, playlist, or video to my favorites?

How do I add a profile to my account?

How do I add my profile to my TV?

How do I edit or delete a custom playlist?

Search for an artist, video, or original content

How do I set or change the Maximum Content Rating for a KIDS profile?

How many profiles can I have and use simultaneously?

Account and Billing

How do I update my payment information for my Music Choice subscription?

When can I expect my credit card to be charged each month/year? How am I billed for Music Choice?

How do I delete a profile from my Music Choice account?

How do I reset my password?

How do I update my Music Choice email address?

Why am I seeing unrecognized charges from Music Choice?

Will I be charged state and local taxes?

How do I cancel my Music Choice subscription?

When I cancel my subscription, when will the last payment be and when will the service end?

How do I reactivate my canceled Music Choice subscription?

Troubleshooting

Why does the mobile app log me out after a certain period of time?

Why am I being logged off all the time?

It’s telling me that I’ve reached my device limit.

My mobile app is frozen and/or I’m seeing a spinning wheel that won’t go away. How do I fix this?

My app is unable to stream or access music channels. How do I fix this?

The Music Choice App loads when I go to the channels in the channel guide.

What if I get a new Smart TV that is a different brand?

Why can’t I find my cable provider on the app login screen?

I selected “reset my password” but never received an email.

The app is asking for a password but I’ve never had a password.

Why does my video stop when the app is not open on my device?

Why is there an advertisement on the screen?

Why doesn’t the fact on the screen always match with the artist whose song is being played?

Why is there no artist image displayed for certain artists?

How do I let you know that the information on the screen is incorrect?

My question isn't answered.

bottom of page