Add or remove profiles on your PLUS subscription 🎥

To add: Go to dashboard.musicchoice.com Sign in to your Music Choice profile Under My Extras, select Music Choice PLUS Select “Add someone to this plan” Click on user you want to add Note: If you don’t see the Profile you wish to add, return to your device (ex: Music Choice on TV, Music Choice mobile […]

Failed or past due payment

Failure to pay your cable bill will result in the termination of your PLUS subscription benefits. Related Charged for a free trial Charged but do not use Music Choice PLUS Do you need my credit card information?

Charged for a free trial

If you are seeing a charge for Music Choice PLUS included on your monthly cable bill after subscribing for a PLUS free trial, your free trial has ended. You are not eligible for a free trial if you have already had PLUS. Your plan automatically renews at the end of your trial unless you cancel […]

Charged but do not use Music Choice PLUS

You or someone in your household may have subscribed to a PLUS free trial. Your plan automatically renews at the end of your trial unless you cancel it. Go to dashboard.musicchoice.com and select the PLUS option to review the details of your plan. Related Charged for a free trial Failed or past due payment Do […]

Do you need my credit card information?

No! For your convenience, Music Choice PLUS is billed directly through Mediacom. You’ll see your subscription on your cable bill each month after your free trial ends. You can cancel anytime by calling Mediacom at 1-844-XTREAM5. Related How much does Music Choice PLUS cost? Failed or past due payment How do I subscribe to Music […]

Make a KIDS profile

For customers with a Tivo box powered by Xtream: Go to channel 496 to access Music Choice PLUS Navigate to “Profiles” (top of the TV interface) and select “Add Profile” Select “Use TV Remote Instead” Select “Add Existing Profile to TV” Sign in to Primary adult profile using your Music Choice profile information Return to […]

Can’t remember login details

Go to dashboard.musicchoice.com and select “forgot pin” to receive an email to reset your profile pin. Related Why do you require a profile pin? Devices Music Choice PLUS is available on

Why do you require a profile pin?

A profile pin is equivalent to a password but is easier for you to input when accessing Music Choice PLUS on your TV! A pin is required to protect your profile from being accessed or edited by another member of your household. It also safeguards children in your household from accessing an adult profile! Related […]

Are there ads or commercials on Music Choice PLUS?

With a Music Choice PLUS subscription, there are no ads or commercial interruptions. You will see marketing messaging or promotional videos on the platform that feature information about Music Choice programming and other promotional messaging. Related What is Music Choice PLUS? What is included with Music Choice PLUS